Now showing items 1-5 of 5

    • O'Connor, Erin O'Hara, 1965- (Chicago-Kent Law Review, 2004)
      As apology advocates have previously emphasized, much of the civil litigation that clogs court dockets in America today could be avoided with a simple heartfelt apology. Although sometimes difficult to offer, these expressions ...
    • Sloop, John M., 1963- (Eastern Communication Association, 1994)
      After reviewing contemporary cultural and media scholarship that emphasizes the role of audiences in creating resistant readings of texts, this essay suggests that such audience-oriented theories should be re-supplemented ...
    • Guthrie, Chris; Rachlinski, Jeffrey John; Wistrich, Andrew J. (Cornell Law Review, 2013)
      Apologies usually help to repair social relationships and appease aggrieved parties. Previous research has demonstrated that in legal settings, apologies influence how litigants and juries evaluate both civil and criminal ...
    • O'Connor, Erin O'Hara, 1965- (Law and Contemporary Problems, 2009)
      In the past few years a number of scholars in a variety of intellectual disciplines have contributed to a better understanding of dyadic conflicts and their resolution. In particular, sociologists, psychologists, ...
    • O'Connor, Erin O'Hara, 1965- (Vanderbilt Law Review, 2011)
      This Article examines the conduct of BP executives in the weeks following the Deepwater Horizon oil spill to illuminate the use of apology by organizations. After briefly describing the value of apology and its nuances ...