| dc.contributor.author | Keiningham, Timothy L. | |
| dc.date.accessioned | 2008-09-05T16:25:32Z | |
| dc.date.available | 2008-09-05T16:25:32Z | |
| dc.date.issued | 2007-11-19 | |
| dc.identifier.uri | http://hdl.handle.net/1803/1232 | |
| dc.description | Includes descriptive metadata provided by producer in MP3 file: "Owen Graduate School of Management - Podcasts - Featured Research: The Failings of NetPromoter - Timothy Keiningham, Senior Vice President and Head of Consulting, Ipsos Loyalty." | en |
| dc.format.extent | 04:34 | en |
| dc.format.mimetype | audio/mpeg | en |
| dc.language.iso | en_US | en |
| dc.publisher | Vanderbilt University | en |
| dc.relation.ispartofseries | Owen Graduate School of Management – Podcasts and Videos | en |
| dc.subject | NetPromoter | en |
| dc.subject.lcsh | Consumer satisfaction | en |
| dc.subject.lcsh | Service industries -- Marketing | en |
| dc.subject.lcsh | Success in business | en |
| dc.title | Featured Research: The Failings of NetPromoter | en |
| dc.type | Recording, oral | en |
| dc.type | Podcast | en |
| dc.description.school | Owen Graduate School of Management | en |
