Implementing an Open News and Information System in the Vanderbilt University Libraries
Byrd, Sara
Stringer-Hye, Richard
Gambill, Jodie
:
2020-01
Abstract
The change process described in this chapter consisted of a complete re-engineering of the internal communication system and an innovation in the platform and tools that were chosen to implement the new system. The result of the change was a new resource, called Heard Alert, a substantial revitalization of internal communication in the library, and the implementation of a clean, secure, and flexible intranet platform.